Terms of Use

TDY.ai Terms of Use
Last Modified: April 10, 2025

Welcome to TDY.ai, hereby and henceforth known as TODAY. By accessing or using our website and services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree with these Terms, please do not use our services.

Services
TODAY provides technology consulting services, including but not limited to business automation, technology integration, and process optimization. We reserve the right to modify or discontinue any service at any time without prior notice.

User Conduct
You agree to use our services only for lawful purposes and in a manner consistent with all applicable laws and regulations. You may not use our services to transmit any material that is unlawful, harmful, or otherwise objectionable.

Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of TODAY or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.

Limitation of Liability
TODAY shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, even if we have been advised of the possibility of such damages.

Fulfillment, Refund, and Cancellation Policy
At TODAY, we provide technology consulting services, including flexible fractional executive support, fractional research and development (R&D), and ongoing maintenance solutions. Our mission is to drive your success through tailored automation, integration, and process optimization. This policy outlines how we deliver services, handle refunds, and manage cancellations, ensuring transparency and ultimate client satisfaction.

  1. Service Fulfillment
    TODAY does not charge for services until a contract is mutually agreed upon between us and our clients. Once a contract is in place, we deliver our services—such as fractional executive support, R&D, or maintenance—remotely via digital platforms (e.g., virtual consultations, project deliverables, and support tools). Timelines, deliverables, and expectations will be clearly outlined in your contract and communicated via email or a project management tool. Our services are designed to be flexible and customized to your needs, with no in-person interaction required unless explicitly arranged in your agreement. For questions about fulfillment, reach out to us anytime at hello@tdy.ai.

  2. Refund Policy
    Refunds are handled with your success in mind and depend on the terms of your specific contract.

    • Pre-Contract: Since no charges are applied until a contract is agreed upon, there are no refunds applicable prior to contract execution.

    • Post-Contract Services: Once a contract is active, payments for fractional executive, R&D, or maintenance services are non-refundable for completed work or delivered milestones, as these are bespoke to your business. If you believe an adjustment is warranted, we encourage open dialogue—contact us at hello@tdy.ai within 7 days of an invoice to discuss options.

    • TODAY-Initiated Cancellation: If TODAY cancels a service or contract for any reason, we will offer a refund, which may be prorated based on remaining time or undelivered milestones. Refunds, if applicable, will be processed within 14 business days.

  3. Cancellation Policy

    • By You: You may cancel a service by notifying us at hello@tdy.ai. Cancellation terms (e.g., notice period or fees) will be governed by your specific contract. If no contract specifies otherwise, cancellation does not entitle you to a refund for work already completed or deliverables provided. We strive for your satisfaction and welcome discussion to resolve any concerns before cancellation.

    • By TODAY: We may cancel services due to unforeseen circumstances (e.g., technical constraints or resource availability). In such cases, we’ll notify you promptly and provide a prorated refund for any prepaid, unfulfilled services or remaining contract time, as outlined in the Refund Policy above.

  4. Our Commitment to You
    Your success is our success. We aim to exceed your expectations with every engagement. If you have questions, concerns, or need clarification about our services, refunds, or cancellations, we encourage open dialogue—reach out to us anytime at hello@tdy.ai.

General Terms
These Terms are governed by the laws of [insert jurisdiction, e.g., California]. We may update these Terms from time to time, and the most current version will be posted on this page with the "Last Modified" date updated accordingly. Your continued use of our services after such changes constitutes your acceptance of the revised Terms.

Contact Us
If you have any questions about these Terms, please contact us at hello@tdy.ai.